Maintenance

What happens if Nima gets wet?

Just like your cell phone, Nima won't do well under water. Nima should not be submerged for cleaning, or sprayed with water, as it could cause damage to sensitive electronics and may cause Nima to stop function...

How do I charge Nima?

Nima can be charged via the included USB charging cable. Nima doesn't ship with its own wall-charger, but you can use the included USB charging cable with any compatible USB power-source like the USB port in ...

How long does Nima take to charge?

Nima takes between 90 minutes to 2 hours to fully charge (if you're starting with a completely dead device). If you’re charging more frequently, it shouldn't take as long. Visit the Nima store.

How often does Nima have to be charged?

Nima can perform 20 or more tests after each full charge. Battery life does vary, though, and your personal device's battery life will depend on the number of tests you run, how often you sync with your phone,...

I don't want Nima anymore, how do I return it?

Oh no! Is something wrong? If it’s within 30 days of purchase then we are happy to take it back. Please call us at (844) 646-6269. We will need the serial # on the bottom of your device and your order number. ...

Does Nima need to be cleaned?

Nima tests food, so it's safe to say it might get a little dirty from time to time. If that happens, you can wipe down the outside of Nima with a soft, damp cloth. The inner area where capsules are inserted ca...

Can I clean Nima with bleach?

Using bleach will harm the Nima sensor, so it's best to leave the harsh chemicals for other jobs. Nima only needs to be cleaned every once in a while with a soft cloth. Visit the Nima store.

How do I clean Nima?

If the outside of Nima gets dirty, you can wipe it down with a soft, damp cloth. If food or liquid happens to get inside the sensor, this area can also be wiped clean with a soft cloth. Just be sure not to su...